Terms & Conditions

1. Introduction

Welcome to Cobracode Solutions Private Limited (“Cobracode,” “we,” “our,” or “us”). By using our website, mobile application, or any related services (“Service”), you agree to the following Terms and Conditions. Please read them carefully before using our platform.

2. Acceptance of Terms

By accessing or using our website or services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws. If you disagree, please discontinue using the platform immediately.

3. Use of Services

Our platform enables users to recharge prepaid mobile connections, pay utility bills, and access related digital services, You agree to:

• Provide accurate information during transactions.
• Use the services only for lawful purposes.
• Do not misuse, hack, or manipulate the system in any way.

We reserve the right to suspend or terminate any account found engaging in fraudulent or unauthorized activities.

4. Payment and Refund Policy

All payments made through Cobracode are processed through secure and verified payment gateways.

• Once a transaction is completed, it cannot be reversed.
• Refunds will only be initiated in cases of failed transactions where the amount has been deducted but the recharge or bill payment was not processed successfully.
• Refunds, if applicable, will be credited within 7–10 business days as per bank norms.

5. User Account and Responsibility

If you create an account on our platform, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. Cobracode is not liable for any loss or misuse resulting from your failure to secure your credentials.

6. Service Availability

We strive to maintain 24×7 availability; however, uninterrupted access cannot be guaranteed due to possible technical, maintenance, or network issues beyond our control. Cobracode is not liable for any loss, delay, or inconvenience caused by temporary service interruptions.

7. Limitation of Liability

Cobracode shall not be held liable for:

• Any indirect, incidental, or consequential damages arising from use of our platform.
• Failures caused by telecom operators, third-party payment gateways, or force majeure events (e.g., natural disasters, server outages).

Your sole remedy for dissatisfaction with our services is to stop using the platform.

8. Intellectual Property

All logos, trademarks, designs, and content on this website are the property of Cobracode Solutions Private Limited.

You may not copy, reproduce, or distribute any material without prior written consent from the company.

9. Contact and Governing Law

For any queries, complaints, or clarifications, you can reach us at:

We’re here to ensure your information remains protected.

Email :-solutionscobracode@gmail.com

Contact no :-+91 7065876595

Address :- Office No F-10, 1st Floor, A-43, Sector-2, Noida, Noida, Gautam Buddha Nagar, Noida, Uttar Pradesh, India, 201301

These Terms and Conditions are governed by and construed under the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Noida, Uttar Pradesh.